Frequently Asked Questions in Victoria BC

Chiropractic Victoria BC Frequently Asked Questions

Find the answers below to the most frequently asked questions about chiropractors in Victoria BC. Having the answers to these key questions can help you choose the right chiropractor for you. If you don't see the answer below to a question you have, reach out to Cedar Hill Sports Therapy - A BetterBack Clinic at (250) 744-2882 and our team can help!

How much does chiropractic care cost?

According to the British Columbia Chiropractic Association (BCCA) the recommended fee for chiropractic initial assessment is $105 and subsequent visit is $65. The fees listed are a guideline for chiropractic offices only and fees may vary depending on different factors in addition to their location, clinician, services offered, specialty, and experience, etc.

Our Victoria chiropractic clinic Cedar Hill Sports Therapy- A BetterBack Clinic offered a wide range of services including Chiropractic treatment, Traction/Decompression Therapy, Massage Therapy, Customize Orthotics, Injury Rehabilitation, and Laser Therapy. Our clinicians will help you to address the root cause of your problem and improve your quality of life with the services available at our clinic.

How do I find your Clinic?

We are located on the second floor of the Tuscany Village Professional Centre Building, which is the building on the East side of the Tuscany Village complex. There is an elevator in our building which you can take up to the Clinic on the 2nd Floor. The elevator can be accessed from the underground parkade as well as from the street level. There are also stairs to the Clinic and the 2nd Floor.

Is your office wheelchair accessible?

Yes, there is an elevator from either the ground floor or the underground parkade to take you to our Clinic on the 2nd floor of the Professional Centre Building in Tuscany Village. The access doorways to the elevator foyer and our clinic have push-button, automatic door openers.

Do I need a Doctor's referral?

A Doctor’s referral is not necessary to be treated by the practitioners at Cedar Hill Sports Therapy Clinic. Some extended health plans, however, do require a doctor’s referral in order to reimburse you for the cost of certain therapies. Clients who are enrolled with Veteran’s Affairs or the Department of National Defence (DND) are required to have a Doctor’s referral to have their treatment fees covered by third party payors, such as Blue Cross.

What should I bring with me?

There are several things that can be helpful to bring with you to your appointment.  Please bring your Personal Health Number (CareCard) with you. If you have a referral from a physician, or from the hospital, this can provide helpful information for the practitioner.  If you have copies of any reports from diagnostic investigations, such as, X-Rays, Bone Density Studies, Blood-work results, etc., having these with you can also be helpful to optimize your care.  Please bring a list of any medications and supplements that you are taking.  Sometimes it is also helpful to bring your running shoes, orthotics, cleats, braces, etc., to help the practitioner assess and treat your condition. This can also be discussed further with your Health-Care Practitioner at the time of your appointment.

What should I wear?

Loose fitting clothing is often ideal for assessment and treatment.  The Clinic has a selection of shorts and gowns for patient use.  Many people prefer to bring or wear their own loose fitting clothing for ease of assessment of the area being treated.

Does MSP pay for my treatment?

Those patients who receive MSP premium assistance, are eligible for MSP coverage for the services provided at the Clinic. For those clients, MSP will pay $23 towards up to 10 treatments per calendar year. Our Team can direct bill the MSP on your behalf.

I have extended health benefits - will my treatment fees be covered?

The extent of coverage for treatment varies from plan to plan – please check with your benefit provider to find out the specifics of your plan’s coverage.  You will be required to pay the treatment fees up front, and then submit your receipts to your extended benefit provider for reimbursement.

What methods of payment do you accept?

The Clinic accepts Cash, Cheque, Debit, Visa and MasterCard payment.

What can I expect from my appointment?

If you are presenting to the Clinic for the first time, your initial appointment will involve discussion about the nature of your complaint and your general health. Typically, the practitioner will then assess you, with the goal of identifying the cause of your symptoms, and then plan treatment with aim of improving your condition. Home exercise or self-treatment techniques may be discussed to facilitate a speedy resolution of your complaint(s).

Languages spoken

Between the various members of our team, several languages are spoken including French, Cantonese and Mandarin.

Do you sell therapeutic products or exercise equipment?

Yes.  We sell a variety of exercise equipment, such as Foam Rollers, Massage Balls, Thera-Band, Diabetic Insole Orthotics, Meta-tarsal Pads, etc., to help you with your recovery and sustain optimum health.  Please call the Clinic at (250) 744-2882 for a complete list of the equipment sold at the Clinic, as well as the specific pricing.

If I'm pregnant, are you able to provide treatment?

Yes, the Clinic is equipped with a set of maternity cushions to allow pregnant women to lie on their stomachs to receive therapy.  Most treatments can be adapted to be safe and effective during pregnancy.

How long will my appointment be?

Appointment length varies depending on the discipline and the practitioner. Initial assessment appointments are typically longer, to allow for history taking, assessment and possibly treatment. Subsequent appointments can often be scheduled for shorter durations, as determined between the patient and the practitioner.

What are common chiropractic techniques?

There are over 200 techniques in the history of chiropractic since 1895. There are three most commonly used chiropractic techniques in Victoria. They all provide benefits such as improving your joint motion, reducing stiffness, and decreasing stress in your nervous system.

Diversified technique (95%) of chiropractors utilize this technique by their hand to perform manual adjustments on your spine. Most of the time you will hear a 'pop' or 'cracking' noise(s) from these adjustments. Drop Table technique (90%) of chiropractors utilize this technique by a specific type of table with part of the table can raise up and drop down instantly. Activator (70%) of chiropractors utilize this technique by an instrument look like a clicker and press on the spine multiple times.

At Cedar Hill Sports Therapy- A BetterBack Clinic our chiropractors not only use a combination of these techniques to provide short-term benefits but also trained to address the structural cause of your chronic problems (Postural imbalance) with specific spinal traction therapy so we are not focusing what's happened locally but also globally.

What conditions do you treat?

Please find below examples of some of the conditions that our Team of Practitioners treat:

  • Low Back Pain: Disc Injuries, Facet Joint Dysfunction, etc.
  • Sacro-iliac Pain and Dysfunction
  • Sciatica
  • Arthritis (Osteoarthritis & Rheumatoid Arthritis)
  • Plantar Fasciitis
  • Ligament Sprains & Muscle Strains
  • Tendonopathies: Achilles, Rotator Cuff, Biceps, Patellar, etc.
  • Tennis / Golfer’s Elbow
  • Carpal Tunnel Syndrome
  • Shin Splints
  • Knee injuries: ACL & PCL ligamentous injuries, Meniscal Tears, etc.
  • Iliotibial Band (ITB) Syndrome
  • Osteopenia / Osteoporosis
  • Adhesive Capsulitis (Frozen Shoulder)
  • TMJ – Jaw Pain & Dysfunction
  • Neck Pain
  • Headaches
  • Thoracic Spine & Rib Pain and Dysfunction
    Scoliosis, HyperKyphosis and other spinal deformities
  • Abnormal posture

How does a chiropractor help neck pain?

Most patients who visited our Cedar Hill Sports Therapy- A BetterBack Clinic with neck pain had one or more of the followings:

  1. This is not the first time in their life that they experience neck pain
  2. Had tried other therapies/medications but did not work
  3. Experienced temporary relief from other treatment but the pain always come back after a period of time
  4. Think this is because of their age
  5. Wait until the pain is debilitating and unbearable

If that's you, please find a chiropractor who not only helps you to manage your symptoms but also goes one step further to find the root cause of your neck pain and address it. At Cedar Hill Sports Therapy - A BetterBack Clinic our chiropractors conduct a thorough examination including looking at your spinal range of motion, posture, neurological and muscle testing, and imaging (if clinically indicated) to identify the source of your chronic problems.


Monday
9:00am - 12:00pm
2:00pm - 6:00pm


Tuesday
9:00am - 12:00pm
2:00pm - 6:00pm


Wednesday
9:00am - 12:00pm
2:00pm - 6:00pm


Thursday
9:00am - 12:00pm
2:00pm - 6:00pm


Friday & Saturday
Coming Soon


Sunday
Closed

Cedar Hill Sports Therapy -
A BetterBack Clinic

1662 McKenzie Avenue #204
Victoria, BC V8N 0A4

P: (250) 744-2882
F: (250) 744-2883